Hours & Services
Sunday | 08:00 AM - 05:00 PM |
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Monday | 08:00 AM - 05:00 PM |
Tuesday | 08:00 AM - 05:00 PM |
Wednesday | 08:00 AM - 05:00 PM |
Thursday | 08:00 AM - 05:00 PM |
Friday | 08:00 AM - 05:00 PM |
Saturday | 08:00 AM - 05:00 PM |
Travel in comfort with the whole Whānau
Book spacious, comfortable vehicles for your next family road trip across the North Island. Whether you're exploring Auckland's city streets or heading off the beaten track, our roomy SUVs with 5-7 seats and 9–10 seater minivans offer space for the little ones, the big kids, and even a few cousins.
Our family-friendly rentals are equipped with modern features to keep everyone comfy and entertained. Add baby, child, or booster seats with clear installation guides for safe, stress-free journeys from the moment you leave the car park.
Booking is easy! Just enter your itinerary, choose your ideal vehicle, and select your extras. Every vehicle is cleaned, maintained and safety-checked before pickup, so you can enjoy premium peace of mind, wherever your family holiday takes you.
Snow-ready and road-ready
Leave the busy streets of Auckland city behind and carve out some time for the snow line. With Whakapapa and Turoa ski fields at Mt Ruapehu within a 5-hour drive from our Auckland city branch, you can head out on a winter road trip with all the gear you need.
Chase the winter adventure with a perfect hire car for icy roads. From a 4WD SUV (Mitsubishi Pajero Sport or similar) to an AWD Hybrid SUV (Toyota Rav4 or similar), you can handle the sealed mountain roads on the North Island. Add our snow chains and ski racks to your ski car hire booking, and it's all downhill from here (in a good way).
Booking is easier than clipping into your skis with gloves on. Simply enter your winter itinerary details, select your reliable car for mountain roads and add on ski racks and snow chains. With unlimited kilometres included and additional drivers for $5 plus GST per day, you can slip into adventure right from the Auckland CBD.
Driven by experience, ready for business
With over 50 years of global know-how and 9,500+ locations worldwide, Enterprise Rent-A-Car brings experience that works for your business in the Central Business District of Auckland.
Whether you're a local Kiwi start-up, corporate traveller or tradie needing regular utility vehicles, our business car rentals are designed to be bespoke, flexible and easier than remembering your Zoom password.
Simply fill out our business rental car form to access benefits that work for you:
It’s all about making your business travel seamless, so you can focus on what matters most.
Plenty of companies talk about their customer service commitments. At Enterprise, we've followed through by creating our Standard of Care.
Our Standard of Care ensures our customers are at the forefront of everything we do through the 5 pillars:
As the world's largest car rental provider, Enterprise Rent-A-Car is a step ahead of the competition. Our experience in the car rental industry, dating back to 1957, means we have a level of expertise you can’t find anywhere else. With a local Kiwi team steering our New Zealand branch, every car hire is easy, seamless and feels like an upgrade.
As the largest city in New Zealand, Auckland hosts a variety of events all year round. From stadium concerts for world-famous artists to International tournaments like the Rugby World Cup 2011 and the ICC Cricket World Cup 2015, Auckland is an exciting city for events all year round. Check out the following annual events on your next trip:
Matariki Festival, Māori New Year: Held around May or June each year, this culturally significant event celebrates the rising of the Matariki star cluster with light shows, performances and markets.
Auckland Lantern Festival: The largest annual event, attracting over 200,000 visitors annually, this Chinese New Year event is not one to be missed. In February, you can marvel at 500 handmade lanterns, live performances and firework shows.
Round the Bays: New Zealand's largest fun run is held around March every year and is open to all ages. Families, friends and seniors get involved to run, jog or walk the 8.4km scenic trail.
Round-the-World Sailing Race: With a reputation as the "City of Sails", Auckland is a prominent stop for World sailing races. Some events feature festivals in the Viaduct Harbour, allowing spectators to see the yachts and crew up close.
Auckland New Year's Eve Festival: Often hailed as the first major city in the world to welcome in the New Year, Auckland comes alive every New Year’s Eve. Many visitors flock to Auckland after seeing the celebrations on news broadcasts across the world. With an iconic firework display lighting up the city skyline and the Sky Tower, and incredibly fun street parties, festivals and live performances, it's a New Year's Eve to remember.
Driving in Auckland city centre may seem daunting if it's your first time. Rest assured that the majority of New Zealand roads are well-maintained and safe to drive. Here's what you should know before hiring a car and driving in Auckland:
Drive on the left-hand side.
Plan extra time for peak hours due to traffic and congestion.
Follow the speed limit - the city centre is 50km/h (unless otherwise signposted) and highways are 100km/h.
Seat belts are mandatory.
Only hands-free mobile phones are allowed.
The alcohol limit is 0.05% for drivers over 20.
Each additional driver will incur an additional driver fee of $5 NZD plus GST per day, capped at a max of 5 days. Additional drivers must be present at pick up and provide their driver's license. Additional drivers must meet all age and driver's license requirements.
Minimum driver age is 21 years old. There is no maximum age, however drivers under 25 years old will only be able to reduce their damage liability to 340.00 NZD (excluding GST).
A young driver surcharge of 13.00 NZD per day, which excludes GST, applies to all Drivers aged between 21-24 years old.
Drivers between 21-24 years of age are restricted to vehicle classes Economy, Compact, Intermediate, and Standard only.
All drivers must have held their license for a minimum of one year. If any driver is on a probationary license there is an additional Probationary License Fee of 20.00 NZD per day, which excludes GST.
Vehicles cannot be driven in any other country. Ferry crossings with the vehicle are permitted. Customers are required to inform the rental branch about any cross-border travel at least 3 days in advance. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge. Parts of New Zealand are not suitable for access by rental vehicles. If the renter takes the Vehicle to any of the following areas, their Liability for any loss or damage may increase and any optional protection product selected such as Loss or Collision Damage Waiver will be voided: Ball Hutt Road (Mt Cook), Skippers Road (Queenstown), Ninety Mile Beach (Northland), Te Paki Stream Bed, the road to Macetown in the Queenstown Area, the coast road to Russell (Northland), or any unformed road, track, or thoroughfare, including beaches and gravel roads that are not officially designated a road.
Collision Damage Waiver (CDW) is an optional coverage that reduces the applicable excess/deductible amount in case of damage to and/or theft of the vehicle. If CDW is not included in the reservation, it is available for purchase.
The excess/deductible can be reduced to 900 NZD (GST inclusive) for the car categories Economy, Compact, Intermediate, Standard, and Full Size. For any SUVs, Pick-ups, Vans, and any Premium vehicles, the deductible is reduced to 1100 NZD (GST inclusive). All electric vehicles have a reduced excess/deductible of 1300 NZD (GST inclusive). The excess/deductible will be charged every time a vehicle is damaged, lost, not returned, or stolen.
Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. If CDW is declined, the renter will be required to pay these charges up to the deductible amount and seek compensation through their carrier of personal coverage. CDW is not insurance.
One way drop fees apply for all valid one-way rentals in New Zealand.
In the event that the renter returns the vehicle to a location that differs from the one noted on the original rental agreement, then Alamo Rent-a-Car NZ reserves the right to charge a relocation fee based on the KM distance table below.
From 01 KMS - To 50 KMS - Charges excluding GST NZD 46.00
From 51 KMS - To 250 KMS - Charges excluding GST NZD 287.50
From 251 KMS - To 500 KMS - Charges excluding GST NZD 575.00
From 501 KMS - To 750 KMS - Charges excluding GST NZD 920.00
From 751 KMS+ - Charges excluding GST NZD 1,500.00 (max charge)
The car will be supplied with a full tank of fuel. Customers must return the car with a full tank or refueling charges at the listed rate plus a 12.5% fee will apply.
A valid credit card or debit card must be provided for all rentals. For payments we accept all major credit cards, debit cards and cash and for deposits we only accept all major credit cards, we do not accept debit cards or not cash. Charges for options and coverage must be settled at the commencement of the rental together with a deposit (bond). The credit card holder is listed as the hirer and must be present at the time of rental commencement. The credit card deposit by way of authorization is NZD 200.00.
A credit card fee of 2.5% applies and is applicable to all rental charges excluding the deposit bond; including any optional items purchased and damage liability charges. There is no refund of credit card surcharges.
Union Pay Cards:
Unfortunately, the rental location cannot accept a card branded only by Union Pay. The rental location accepts Visa and MasterCard with Union Pay logo on the card.
All drivers must present a fully valid driving license. Electronic or digital driving licenses are accepted as long as through the government app. All drivers must have held their license for at least 12 months. In addition, all renters must present a valid photo ID such as a passport or government-issued photo ID. A valid debit or credit card in the renter's name must be presented upon collection of the vehicle. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit or a NZTA-approved English translation is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation. Customers can drive in the country of rental using their driving license from their country of origin for up to 12 months. If staying in the country longer, customers are required to convert to a NZ Driver’s License. Renters of the local area must provide proof of residence by presenting a recent utility bill, phone bill, or credit card bill.
In New Zealand there is no need for third party compulsory insurance (CTP) as there is a form of insurance scheme managed by the Accident Compensation Corporation (AA) which covers injuries caused by car accidents via a fund by levy that is paid as part of the motor vehicle registration fees. This scheme provides no fault cover, meaning that any person injured as a result of an accident is covered. This cover does not include property or damage to other vehicles. There is no fixed coverage limit per policy.
The essential items you will need to bring to an Enterprise Rent-A-Car branch when renting a vehicle are:
You will also need to prove your age and there may be additional documentation required for international drivers.
We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To rent our 4x4s and premium vehicles, we require a credit card. All cards must have the main driver's name on it.
Our prices may vary because car rental prices are based on various factors such as, vehicle size, seasonality, length of rental, vehicle make, availability and location. Customers are advised to start the booking process to determine the exact price.
You can modify or cancel your reservation via our website. If you prepaid your booking and you cancel 3 days or more before your specified pick-up time you will receive a full refund of the total amount. You can also call your rental branch to extend your reservation.